Verizon Small Business Survey Reveals Growing Optimism; safety remains a major concern

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What would you like to know:

  • Optimism among small businesses: 68% of the 600 small and medium-sized businesses surveyed expect their business to be better in a year than it is today. 53% say the overall condition of their business is better than it was in August 2020.

  • Top Security Concern: 50% cited endpoint vulnerabilities as a business risk. To compensate, 59% plan to require multi-factor logins to access systems within the next year, and 56% are training employees in cybersecurity best practices.

  • Use technology to address labor shortage: 30% of small businesses are now using technology to address a labor shortage.

  • Job flexibility is as important as health insurance: 74% said that job flexibility can be as important as health insurance in attracting and retaining employees, regardless of their physical location.

  • Investment in high capacity Internet: 52% of small businesses report buying / switching to high capacity Internet since the start of the pandemic, and reflecting this trend, Verizon is announcing the availability of 5G business Internet in seven new cities as soon as possible. tomorrow. Verizon Business also offers fixed wireless LTE business Internet.

  • Embrace technology: 63% of decision makers said they implemented digital tools and technologies to improve the customer experience and create new business opportunities, compared with just over half who were doing so around the same time of the year last (53%).

BASKING RIDGE, NJ – Verizon Business today released the results of its third Small Business Takeover Survey, conducted by Morning Consult. With responses from 600 small and medium-sized businesses, the data shows that despite challenges such as labor and supply shortage constraints and increased cybersecurity concerns, business owners are more optimistic. , who embrace technology to scale their business. To view the results, download the Verizon Small Business survey.

“There is still a long way to go for the recovery, but there is an overwhelming sense of optimism; this technology will give our customers the competitive edge they need to grow their businesses in the future, ”said Sampath Sowmyanarayan, director of revenue for Verizon Business. “As our customers enter their next phase of growth, technology that addresses security, reliable connectivity and enables mobility will be integral to their success. “

Special discounts and no activation fees for small and medium businesses

To celebrate National Small Business Week, Verizon Business is bringing back Small Business Days from September 13 to 17, where small and medium businesses can visit a participating store or book a virtual appointment at verizon.com/stores to access special discounts and areas for starting their business, including communications, connectivity and security. Beyond advice and support, starting September 13, small and medium business owners will be able to take advantage of limited-time offers and get up to $ 1,000 off a new 5G phone with trade-in and new line. In addition, there is no activation fee. Learn more about Verizon Small Business Solutions.

Expansion of 5G business internet

52% of small businesses have purchased or upgraded Internet connections to enable the high capacity activities required to conduct business. This trend parallels Verizon’s rapid expansion of its 5G business Internet offering, which will be available tomorrow in seven other US cities: Louisville, KY; Charlotte, North Carolina; Hartford, Connecticut; Frémont, California; Orlando, Florida; Sarasota, Florida; and Pensacola, FL. This brings the total number of cities with the availability of 5G Internet service for businesses to 54.

Powered by Verizon 5G Ultra Wideband, 5G Business Internet is a fixed wireless broadband alternative to cable for businesses of all sizes. Verizon will continue to introduce 5G business internet to new cities on an ongoing basis as it prepares to roll out its recently acquired C-Band assets, which is expected to expand the availability of the service in cities where it is offered. Verizon Business also offers fixed wireless LTE business Internet.

As part of Verizon’s responsible business plan, Citizen Verizon, the company has a multi-year commitment to advance one million small businesses by 2030 with resources to help them succeed in the digital economy. . Earlier in 2021, Verizon committed $ 10 million to support small businesses through the nonprofit Local Initiatives Support Corporation (LISC), focusing on business owners in historically underserved communities. . On September 13, 2021, Verizon will launch a personalized online program for various small business owners, offering personalized content, coaching, community and more to succeed in today’s digital economy. Find out more here.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was incorporated on June 30, 2000 and is a leading global provider of technology, communications, information and entertainment products and services. Based in New York and with a worldwide presence, Verizon generated sales of $ 128.3 billion in 2020. The company provides data, video and voice services and solutions over its networks and platforms. – award-winning forms, responding to customer demand for mobility. , reliable network connectivity, security and control.


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